Aim for WOW
Aim for WOW Amazing customer service (the “wow”) creates an emotional connection between you and your customers that transcends a mere transaction. Customers who have a strong, positive emotional connection to your business are more inclined to become repeat customers and tell others about your business. This is why, it isn’t enough to satisfy your […]
What would render an NFL football player unable to lift an ashtray
What Would Render an NFL Football Player Unable to Lift an Ashtray? Harvey Mackay has a great book, Swim with the Sharks Without Being Eaten Alive, that illustrates this powerful…
2 Tip to Help You Be Successful in Sales
2 Tip to Help You Be Successful in Sales You have to be positive that the product, service, or experience that you bring to the marketplace, is worth owning, and…
Can You Give Away Free Stuff and Actually Make More Money
Can You Give Away Free Stuff and Actually Make More Money? Customers love free stuff. I know that. I’ve done that! But can you give away free stuff and actually make more money? Free stuff sounds great on paper, but more than likely, you have already run a few quick calculations in your head and […]
3 Valentine’s Day Tips
3 Valentine’s Day Tips 3 Tips to Turn Happy Valentines Day into Happy Romancing Your Customer Day! Do you have plans to make today special for your Valentine? So do you have plans to make today special for your Customers? If you treat your Customers exceptionally, they will treat you exceptionally too! Here’s 3 Tips […]
Your Target
Your Target Do you want to know the reason you’re not reaching your goals?You don’t have a specific target.The foundation of prospecting is getting to know your target market. Your…
Will My Work Stand the Test of Time?
Will My Work Stand the Test of Time? In today’s world so much of what we do, build and use is disposable. The Cathedral of Orvieto has stood 800 years. Notice the people in the foreground to get a feel for the size of the structure. I try to be certain that our important work […]
Online Relationships Graduating to Offline
Online Relationships Graduating to Offline! I met Cody Burch Founder of the One Hour Funnel through a mutual friend a year or two ago (by the way Cody is a genius). This morning I bump into Cody at an event in San Diego (Cody lives in Colorado Springs, I live outside Ft. Worth, TX). I […]
Do You Dislike Scripting
Do You Dislike Scripting? “I dislike scripting. It comes off inauthentic.”I often get those comments when I’m coaching people on sales.If you read off a page and sound robotic, then…
No Matter What Happens – Just Don’t Lose Your Head
No Matter What Happens – Just Don’t Lose Your Head OMG! No matter what happens – just don’t lose your head. In your business you get to deal with all kinds of problems – employees, vendors, clients, marketing, sales, operational, cash flow, tax, facility, traffic, website, social media, etc., etc., etc. Just remember problems are […]