The Power of Surprise

The Power of Surprise You know those mornings when your favorite barista says “hey, this one’s on me” every now and again as you reach for your hot cup of coffee. Doesn’t it make you feel ‘wow’? The power of surprise and delight is huge when it comes to romancing your customers and increasing customer […]
Why Is It Important to Have a Sales Script?

Why Is It Important to Have a Sales Script? you look at multi-million dollar movies that took months and even years to film, with thousands of people involved, one…
Seeing the Magic in My Business

Seeing the Magic in My Business When you do things with your heart, you will see the magic in your journey and in all your accomplishments. Many entrepreneurs work with their minds and that’s great. But don’t forget to use your heart too. By using your emotional intelligence, you could recognize the emotions of people […]
Have You Ever Felt All Alone as a Business Owner

Have You Ever Felt All Alone as a Business Owner? Have you wondered if you knew enough to grow your business? Have you ever struggled to find and maintain a healthy balance between your family, business and personal lives? Entrepreneur Organization is a 14,000+ member global organization founded to help leading entrepreneurs learn and grow. […]
Everyone Is Your Customer

Everyone Is Your Customer When you follow the principle of Romancing Your Customer, you start providing experiences to everyone like you would your current customers.If you do this, you attract…
Do You Want More Sales

Do You Want More Sales? Do you want more Sales? Easier Sales? Faster Sales? Everybody wants more sales, some people take action! Are you taking action? I had the honor of working with some intentional #FtWorth EO Strategic Alliance Partners the other day. Even 1 day #MasterMinds deliver HUGE value. We talked and shared about […]
The Importance of Trust

The Importance of Trust Trust is the foundation of any relationship.You must be TRUSTWORTHY FROM THE START AND ALL THE TIME. Deliver what you promised and be consistent with your…
Do You Lead with Your Heart or Your Head?

Do You Lead with Your Heart or Your Head? When it comes to sales, customerservice, leadership and so much more, your heart has to be in it. Not just your head. That’s when you’ll truly be genuine. Truly authentic. And people will love to buy from you. What do you think?
How Do You Develop Confidence?

How Do You Develop Confidence? How do you develop confidence?Outer confidence is rooted in inner confidence.You can’t project outer confidence if you don’t feel it internally.But the good thing about…
Are Your Strategies Proven

Are Your Strategies Proven? I’ve got the pleasure of delivering the closing keynote at the International Association of Amusement Parks and Attractions’ FEC Summit 2019 later this month in Austin, TX. IAAPA represents 5,300 amusement-industry members in more than 100 countries worldwide and operates several global amusement-industry trade shows. I’ll share thoughts & proven strategies […]