Are You Romancing Your Customer
Are You Romancing Your Customer How are you Romancing Your Customer? Are you Romancing Your Customer? It just takes a little effort for your Customer to feel valued and appreciated. Please share an action you take to be certain your Customers feel the love. I learned a lot about Romancing Your Customer from 30+ years […]
Leadership in Challenging Circumstances
Leadership in Challenging Circumstances Two of my good friends Winnie Hart, EO Global Board member and Warren Rustand EO Dean of Learning sharing thoughts on Leadership.My favorite quote in this…
Romancing Your Customer in London
Romancing Your Customer in London Last week I had the honor of speaking in London. Romancing Your Customer crosses all boundaries & cultures. Everyone wants to be treated as if they are special (which of course they are). Even if we think we sell products or services, our customers, friends, teams & families more likely […]
Would Your Business Survive a 50% Loss in Revenue
Would Your Business Survive a 50% Loss in Revenue? According to EO member reports – 47% of our China members have lost over 50% of their revenue. Take a look at the attached PDF to see what members of EO are experiencing, sharing and taking action against. If you’d like to help, please LI Message […]
The Easiest Profit Dollars
The Easiest Profit Dollars It’s expensive to find new customers.So, when you get them, make sure to keep them.After all, the easiest way to make a profit is through your…
Find Something to Celebrate
I started my love affair with Gratitude a couple of years ago. I was in Bangkok for a conference and I met this really smart lady…
The Ultimate Commitment
The Ultimate Commitment What have you done for your business that shows you’re ultimately committed to it?Starting and managing a business takes time and effort. You need to be able…
Perspective
Perspective Your business will look totally different from your employees’ viewpoint, or even your customers. It’s simple. The way you think you sound is now how the rest of…
The Magic of Romance
The Magic of Romance When you put your heart into your business, you can achieve great things.The same goes for romancing your customers.You can’t have romance without a heart, could…
Are You Content
Are You Content “Contentment is the state of being happy and satisfied.” “Are you content?” is actually a two-pronged question — Are you happy? AND Are you satisfied? To be content means answering yes to both questions. And that’s where the problem lies. Oftentimes, we confuse satisfaction with merely settling for something because it’s what […]