Romancing Your Customer in London

Last week I had the honor of speaking in London.

Romancing Your Customer crosses all boundaries & cultures.

Everyone wants to be treated as if they are special (which of course they are).

Even if we think we sell products or services, our customers, friends, teams & families more likely form their opinions and judgements on their experience(s) with us.

On a scale of 1 – 10, demand a WOW Experience!