Your Attitude Is the Foundation of Your Sales Effort
Your Attitude Is the Foundation of Your Sales Effort When you interact with prospects and clients with confidence and a positive mindset, they would want to work with you. Who doesn’t want to work with a professional that brings light and positivity to the table? Apart from getting continuous sales, a great attitude helps you […]
How To Lead Your Business
Are you a small business owner that wants to know more about how to lead a business? As a small business, it’s great…
Give Your Company’s Very Best to Your Customers
Give Your Company’s Very Best to Your Customers Happy Romancing Your Customer Day (aka Valentine’s Day)! It’s that magical time of year when our thoughts turn to Romance. I wrote the book Romancing Your Customer, and it’s a great time to reinforce the thought that we should all be giving our very best to our […]
Do You Really Deliver a Champagne Experience to Your Customers?
Do You Really Deliver a Champagne Experience to Your Customers? Here’s how Caesars Palace does it for Diamonds and Seven Stars players. (I’m a mere Diamond). 1. If you’re Seven Stars they’ll pay your airfare – heck if you’re a ‘big’ enough Seven Stars they might send a jet for you. 2. They might send […]
It Takes Courage To Develop The Right Kind Of Leadership
It Takes Courage To Develop The Right Kind Of Leadership It’s never easy to be a great leader. People have been trying to figure out the best way to lead others since the beginning of time. Try to name all the great businesses, teams, or countries that were built with weak leadership. It’s hard to […]
Who is the First Person you Lead
Who is the First Person you Lead? It’s hard to lead others when you’re not leading yourself. People are looking for a leader. But they’re not looking for just anyone. Followers want someone who can show the way. Someone who has been where they have been.
You Have to Be Out Front to Lead
You Have to Be Out In Front to Lead To lead, you have to be out front. If you want to lead your people, lead yourself first, and let your walk more than your talk influence people.
Are You Romancing Your Customer
Are You Romancing Your Customer How are you Romancing Your Customer? Are you Romancing Your Customer? It just takes a little effort for your Customer to feel valued and appreciated. Please share an action you take to be certain your Customers feel the love. I learned a lot about Romancing Your Customer from 30+ years […]
Leadership in Challenging Circumstances
Leadership in Challenging Circumstances Two of my good friends Winnie Hart, EO Global Board member and Warren Rustand EO Dean of Learning sharing thoughts on Leadership.My favorite quote in this…
Romancing Your Customer in London
Romancing Your Customer in London Last week I had the honor of speaking in London. Romancing Your Customer crosses all boundaries & cultures. Everyone wants to be treated as if they are special (which of course they are). Even if we think we sell products or services, our customers, friends, teams & families more likely […]