Always Play from Your Heart

Always Play from Your Heart In business, you shouldn’t just be working with your brain. To succeed in building customer relationships and growing your brand, you must also be willing to work with your heart. Traditionally, planning a customer experience strategy starts with the brain and then followed by implementation — or action. The downside […]
Say Yes, Boldly Go

Are you ready to go from the minor leagues to the major leagues of business?Life brings you a big opportunity. What do you do?Is your first thought, “Can…
Bed Talk

Bed Talk You’re been to a Lunch & Learn, this video is a Laugh & Learn…It will be FUN!This is a short, fun video as part of Dave Rendall project…
How to Win Your Clients, Once You’ve Already Won Them

How to Win Your Clients, Once You’ve Already Won Them Winning new clients is time-consuming and expensive. You have to invest in marketing, prepare for and go to pitches, and continuously work on your business development. Amongst all the effort, it’s easy to forget that the most straightforward source of revenue lies right under our […]
How to Change the World

How to Change the World I met Jeff Hoffman a couple of weeks ago.He is the man that invented the automated kiosk that spits out your boarding pass in the…
What would render an NFL football player unable to lift an ashtray

What Would Render an NFL Football Player Unable to Lift an Ashtray? Harvey Mackay has a great book, Swim with the Sharks Without Being Eaten Alive, that illustrates this powerful…
Can You Give Away Free Stuff and Actually Make More Money

Can You Give Away Free Stuff and Actually Make More Money? Customers love free stuff. I know that. I’ve done that! But can you give away free stuff and actually make more money? Free stuff sounds great on paper, but more than likely, you have already run a few quick calculations in your head and […]
3 Valentine’s Day Tips

3 Valentine’s Day Tips 3 Tips to Turn Happy Valentines Day into Happy Romancing Your Customer Day! Do you have plans to make today special for your Valentine? So do you have plans to make today special for your Customers? If you treat your Customers exceptionally, they will treat you exceptionally too! Here’s 3 Tips […]
Your Target

Your Target Do you want to know the reason you’re not reaching your goals?You don’t have a specific target.The foundation of prospecting is getting to know your target market. Your…
Will My Work Stand the Test of Time?

Will My Work Stand the Test of Time? In today’s world so much of what we do, build and use is disposable. The Cathedral of Orvieto has stood 800 years. Notice the people in the foreground to get a feel for the size of the structure. I try to be certain that our important work […]