I’ve the distinct pleasure of knowing Don personally and professionally for the past 4 years.
Recently, we engaged him to work with our customer care team. The outcome we sought was not only to elevate them, but to also help them understand the true meaning of a WOW customer experience. He exceeded our expectations and his level of knowledge, care, and excitement is incredible.
For anybody wanting to take their team to the next level, this is the guy!
Don did outstanding work coaching everyone at my firm on how to better communicate and thereby increase our efficiency and effectiveness in getting new business and serving our clients. He also recommended and implemented changes to our intake process that have significantly improved the experience of callers and have equipped us for the growth we want for the firm. I highly recommend Don to equip any business to better itself and grow!
Cris Cawley /Game Changer Publishing
Don Williams is one of top Sales Consultants I have ever encountered in my 25 years of business. When it comes to driving increased sales and bottom line revenues, Don is the go to authority in the industry. He has tremendous insight regarding all aspects of sales and business management, and I would highly recommend him to any organization, without hesitation!
I reached out to Don for coaching for both live and digital presentations. Don’s coaching provided some practical steps and advice to better connect with the audience. His level of detail and attention to the presentation process has given my a new level of confidence which has made me more comfortable when speaking.
Don recently spoke at an event in my city. During his presentation, he had a slide up today with some notes on it about The Magic to Close. I jotted down the steps on my notepad (empathize, isolate, tell a story, and ask for the sale) because I have been working on bringing on board another large client the past two weeks and I have struggled with the getting the MSA and contract signed.
After I left today I had a short walk to my next meeting and within that 7 minute walk I drafted up a quick text to the COO of that organization while using some of Don’s notes above around empathizing and isolating. After that 7 minute walk to my next meeting I checked my email inbox and had a signed MSA and contract with this client.