Build Your Big Legacy

#1 Best Seller | Legacy-building isn't a tomorrow exercise. It's for today.

You see it happen all the time. Hardworking men and women reach a point in their careers where they ask themselves, “What’s next?” When you reach a certain state within your business, you may begin to wonder, “Where does it go from here?” Many people are not prepared for the next evolution of their lives. For example, when a person goes from running a business to retiring, or from the CEO to a board advisory role, dramatic shifts occur.To prepare for your legacy to live on without you, you need to set it up so that it is rock solid from the get-go. You are going to see why it is easier to plan for your BIG legacy than it is to play small.

Romancing Your Customer

#1 Best Seller | How to Passionately Attract, Retain, and Win-Back Customers for Unbelievable Loyalty and Profitability

Do you want to passionately attract, retain, and win-back loyal customers for unbelievable profitability?
Don Williams, CEO, is your guide to quickly and easily elevate your customer service to provide an experience so positive that customers return again and again to do business with you. In this practical, interactive handbook, learn the secrets to lower cost acquisitions, higher conversions, and increased customer life cycles. 
Add the Wow! factor to your customer service and your clients will recommend your company to others. The Wow! is in the how and Don Williams shares insights from his 30-year history working with successful Fortune 500 clients. 
Make romancing your customer a priority and a lifestyle and you’ll attract the right clients, keep them longer, and do significantly more business.

D.I.Y. Outbound Contact Center Toolbox

#1 Best Seller | The Ultimate guide for building your own Contact Center.

This book is the complete A-Z Do It Yourself Outbound Contact Center Manual teaching entrepreneurs and businesses how to launch their own successful outbound contact center campaigns. The easy, fast guide to better market research, lead generation, appointment setting, sales, operations & customer service.