How to Provide an Amazing Customer Experience There’s only one thing that will make your customers want to come back to you more than the amazing customer experience. It’s the…

The Biggest Reason People Don’t Buy Is TRUST They don’t trust the seller.They maybe don’t even know they don’t trust the seller. It’s just a feeling and no matter how…

Are You VoIP Are you in the 31% or in the 69%… When you do a Google Search https://www.google.com for “% US Businesses VoIP”… “Here’s the answer you get…Approximately 31…

Look Through the Windshield So you’ve made mistakes in business. You’ve learned from them. But must you dwell in them? The short answer is no. Rear-view mirror forces you reflect…

Play from the Heart Logical.Unemotional. Void of emotion. That’s how I was raised. I didn’t see the real magic in my business, in my family, in my life, until I…

4X GENIUS After attending the EO Global Leadership Conference in Frankfurt, we’ve been knocking around Italy for a couple of weeks. Did you know that Michaelangelo, Leonardo da Vinci, Rafael…

EO US Central Regional Leadership Academy A few takeaways, there’s power in… ServantLeadership Gratitude Mindset ClearVision Intention Values Good thoughts for reflection on 2019 and vision for 2020. I was…

A World of Romance Have you tried looking at your business from the metaphor of romance?Only a few businesses do, and I can understand why.It takes commitment to shift one’s…

Do unto Others To romance your customer means dealing with everybody from the heart. It means treating everyone the way you want others to treat you.How do you do that?…