How Do You Develop Confidence?
How Do You Develop Confidence? How do you develop confidence?Outer confidence is rooted in inner confidence.You can’t project outer confidence if you don’t feel it internally.But the good thing about…
Read more
Are Your Strategies Proven
Are Your Strategies Proven? I’ve got the pleasure of delivering the closing keynote at the International Association of Amusement Parks and Attractions’ FEC Summit 2019 later this month in Austin,…
The Best That You Can Be
The Best That You Can Be In Polanco, there’s a wonderful art museum that Carlos Slim built in remembrance of his wife.The point that it brought home to me is:Be…
Work with the Truth
Work with the Truth What makes a transformational leader? How do you create lasting changes in your company that your team is willing to follow? To me, it starts with…
Build Your Big Legacy
How to Build Your Big Legacy I wrote my first book 2 years ago titled The Do It Yourself Outbound Contact Center Toolbox. A year later I wrote Romancing Your…
Do you lead with your heart or your head?
Do you lead with your Heart or your Head? When it comes to sales, customerservice, leadership and so much more, your heart has to be in it. Not just your…
A Lamborghini Type Luxury Experience
A Lamborghini Type Luxury Experience Romancing your customers means providing a luxury and unforgettable experience for them.It starts with great communication and customer relationship. Be courteous every time you interact…
Leave Your Customers Saying WOW
Leave Your Customers Saying WOW Romancing Your Customer is the concept of delivering experiences to your Customers that literally have your Customers saying “WOW”. The Romance starts out in Marketing,…
Sales Magic
Sales Magic Here’s a Few Tips 1. Sales isn’t hard, it’s easy (once you know what you’re doing). 2. People LOVE to buy, want to buy and actually NEED to…