Are You Romancing Your Customer How are you Romancing Your Customer? Are you Romancing Your Customer? It just takes a little effort for your Customer to feel valued and appreciated.…

Leadership in Challenging Circumstances Two of my good friends Winnie Hart, EO Global Board member and Warren Rustand EO Dean of Learning sharing thoughts on Leadership.My favorite quote in this…

Romancing Your Customer in London Last week I had the honor of speaking in London. Romancing Your Customer crosses all boundaries & cultures. Everyone wants to be treated as if…

Would Your Business Survive a 50% Loss in Revenue? According to EO member reports – 47% of our China members have lost over 50% of their revenue. Take a look…

The Easiest Profit Dollars It’s expensive to find new customers.So, when you get them, make sure to keep them.After all, the easiest way to make a profit is through your…

I started my love affair with Gratitude a couple of years ago. I was in Bangkok for a conference and I met this really smart lady…

The Ultimate Commitment What have you done for your business that shows you’re ultimately committed to it?Starting and managing a business takes time and effort. You need to be able…

Perspective Your business will look totally different from your employees’ viewpoint, or even your customers. It’s simple. The way you think you sound is now how the rest of…

The Magic of Romance When you put your heart into your business, you can achieve great things.The same goes for romancing your customers.You can’t have romance without a heart, could…